Digital Strategy​

Developing the vision for digital strategy & transformation

We help organisations to understand how they can align their digital strategies to unlock new value, re-define their business models, integrate digital and physical across their value chains, build a digitally-enabled organisation, select the right digital technologies and source, organise and manage these technologies to support their business vision.

Our Digital Strategy practice supports clients in delivering some of their most important and complex business and technology transformations. This is an exciting time for businesses – an era where business models, technology options and societal structures are evolving faster than businesses can naturally adapt.

This sets the stage for a new era of leadership, improved business models and accelerated technology adoption - in short, digital transformation.

At PwC, we have a focused vision, the right capabilities and the leadership to help organisations succeed in their digital transformation journeys.

We’ve also made the pivot from pure services to asset-based consulting. Our Asset Based Solutions are the building blocks to digitise businesses and are positioned in the market and with our key alliance partners as Industry Clouds. They include end-to-end, client-centric, modular solutions built on our industry-specific and x-Industry points of view, modernised natively for cloud platforms, leveraging our digital assets, and delivered at scale.

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Digital Strategy practice supports clients in delivering some of their most important and complex technology transformation. This is a tremendously exciting time for CxOs. The speed of technology change creates opportunities and threats for us all. The cost of technology is failing, new technology consumption models are now available and people want technology 'on the go'. In the digital world, businesses are looking to deliver new functionality in days and weeks, not months and years. We help our clients understand and evolve the way they align IT with the business, and source, organise and manage IT to deliver the modern day demands of the business.

In PwC's Digital Strategy practice we are clear about what we stand for and have the right vision, people and leadership to succeed in helping our clients become more effective business.

Digital transformation is a fundamental reality for businesses today. Post 2020, every industry and every organization realised that they will have to transform in the next few years. This goes beyond being able to deploy a new IT tool or business process — it means discovering unexpected value, adopting emerging technologies and driving greater enterprise and IT operational value. Success depends on building a culture and communication structure that is ready, willing and able to adapt to these transformations, repeatedly. This is, thus, a great time for business and technology leaders to position themselves for space in the boardroom - a career-defining moment.

PwC's Digital Strategy helps organisations in creating the roadmap for digital adoption and successfully bridge the gaps in their internal culture, skill, technology and data while helping them succeed in their digital transformation journey.

Abhijit Majumdar
Partner and Digital Strategy Leader, PwC India

We advise the C-Suite (CEO/CDO/CTO/CIO) in designing their digital strategies and implementing their digital transformation
Adoption of emerging technologies - PwC India

discover unexpected value, uncover new opportunities, create new businesses , adopt emerging technologyleveraging our industry experience and global insights of the shifting forces in business and technology

Directional clarity and greater IT investment value - PwC India

anchor x-functional transformation management across OneConsultingengagements with focus on measurable value/ business outcomes

Greater IT operational value - PwC India

drive greater enterprise and IT operational value through digital organization, enterprise architecture, digital operating model andoptimised IT service delivery to an organisation’s employees, partners and customers

Rapid transition - PwC India

rapidly transition through disorderly, high-risk business events like mergers and acquisitions (M&A), divestitures and implement complex cross-functional digital transformation

Digital Strategy consultants help clients to understand how they can align their digital strategies to unlock new value, re-define their business models, integrate digital and physical across their value chains, build a digitally enabled organization, select the right digital technologies and source, organise and manage these technologies to support their business vision. They can traverse both business discussions and technology strategy and combine them to design the technology enablement roadmap for business. We have experienced consultants based in four metros to help clients across geographies and industry sectors.

Our differentiated service offerings address CxO challenges:

We have worked with some of the leading brands of different industry sectors and have significant experience across technology areas in addressing challenges faced by CxOs.

Key Challenges

Our Offerings

  1. How do we discover new business value, uncover new opportunities, create new businesses?
  2. How do we measure our enterprise digital maturity and what is the roadmap for digital adoption?
  3. What is the first step towards an integrated business and technology future-ready vision?
Digital Strategy & roadmap
Digital Strategy and Roadmap

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  1. Digital maturity assessment
  2. Technology landscape comparison
  3. Technology-led business process improvement
  4. Enterprise architecture design
  5. Digital strategic visioning and roadmap
  1. What are the emerging and mature digital technologies that we can adopt?
  2. How can we get the IT infrastructure / services we need at the right price?
Digital Strategy & roadmap
Building Digital Core

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  1. IT sourcing –IT product and vendor selection
  2. Emerging technologies like AI, Web 3.0 and others
  3. Mature technologies like ERP, CRM , Cloud and others
  4. Tech sourcing contract review
  5. Cloud transformation diagnostics and roadmaps
  6. Cloud migration plans
  7. Migrating to cloud and enabling hosting with leading cloud service providers

How can we integrate the technology landscape, following an acquisition?

Digital Strategy & roadmap
PMI and IT Due Diligence

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  1. IT due diligence
  2. Deals
  3. Mergers
  4. Acquisitions
  5. Divesitures
  1. How do we know if our company's digital infrastructure can adapt to changing priorities of business?
  2. How can we reduce overall cost of our digital set up (infrastructure and services)?
  3. What can we do to standardise our IT process, governance and key performance indicators (KPIs)?
Digital Strategy & roadmap
Modern Digital Enterprise

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  1. Digital operating model
  2. Digital organisation design
  3. EA
  4. IT policies, procedures, and standard operating procedures (SOPs)
  5. IT governance
  6. IT infrastructure
  7. IT cost reduction
  8. Business continuity planning (BCP)/disaster recovery (DR) strategy
  9. Redesigning BCP to ensure resilience
  1. Where do we seek help to integrate technology projects?
  2. How do we set up and run a program management office within IT?
  3. How do we build a center of excellence around digital and innovation?
Digital Strategy & roadmap
Digital and transformation management office (TMO)

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  1. Chief information officer (CIO) office advisory
  2. TMO governance and transition
  3. Business value tracking
  4. Change management
  5. Resource management
  6. Vendor management
  7. Risk management
  8. Quality management
  9. TMO setup

Key Challenges

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Digital healthcare

Digital healthcare is expected to bring about an exponential growth in the healthcare industry and is at the forefront of modern-day healthcare. In this fast-paced era, digital healthcare is revolutionising the way patients access, manage and receive healthcare services. Through cutting-edge technologies such as telemedicine, health apps, wearable devices and internet of things (IoT) patients can now avail personalised care, real-time monitoring and seamless communication with healthcare providers. Healthcare providers, on the other hand, can embrace digital healthcare solutions to improve patient care, enhance patient experience, increase operational efficiency and ensure compliance.

Digital healthcare
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Contact us

Abhijit Majumdar

Partner and Digital Strategy Leader, India, PwC India

Email

Sayantan Chatterjee

Executive Director, Digital Strategy Consulting, PwC India

Email

Viral Raval

Executive Director, Digital Strategy Consulting, PwC India

Email

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