What if there was a platform that enabled seamless interaction between citizens and the Government?
How often have we felt that our voice is actually being heard? We all want to collaborate with the government – give our own ideas and feedback – and the government too strives to serve its citizens better.
However, till now, very few such platforms enabled easy communication between the two stakeholders.
Government Citizen Collaboration Platform (GCCP), is a one stop solution for citizen-government engagement and service delivery – helping us take the next step towards collaborative governance.
Benefits
The solution leverages available Technology Solutions, Digital Platforms and Data Science and defines processes around them to enable Citizen -Government Collaboration and promote Participatory Governance.
Through inclusive engagement, everyone gets a place on the table to discuss, design and implement public services; thereby increasing sense of civic pride and responsibility towards community well-being.
Delivering citizen services effectively
Improved citizen-government engagements
Democratizing Ideation, Feedback and Policy formulation
One stop solution for grievance redressal
Municipality services management
Complaint management
Features
Map Integration
Third Party Service
Social Media Analytics
Online Payment Gateway
OTP based login
GIS Integration
SMTP and SMS Integration
Chatbot
Key Modules
Citizen Collaboration
Platform for interaction between government and citizen through discussion, polls and blogs etc..
Citizen Service
Delivering citizen centric services through online medium
Public Dashboard
This dashboard measures and delivers analysis basis trending tweets, social media activity, sentiment analysis and collaboration between government & citizens
Complaint Management
An easy to use platform for lodging and searching a complaint
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