Developing an IT wind-down strategy for a captive finance company

 

Industry

BFSI

Our role

Assess the current IT landscape, provide a technology transition plan and identify the right partner for outsourcing IT function activities

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Digital Strategy

The Situation

The client, an Indian captive finance company of a leading automobile manufacturer, wanted to align its IT landscape with the business objectives. The company engaged PwC India to assess its current IT landscape and formulate a technology transition plan in alignment with its transformed business strategy. The client needed to consolidate its IT operations as it had a few business-critical applications operating on legacy systems and infrastructure with its data contained in multiple locations. Continued IT support to business requirements, maintaining local regulatory compliance and optimising IT cost were the key requirements in the target state. The client also wanted a data retention strategy.

The Solution

Non-Banking Financial Companies (NBFCs)

PwC’s community of solvers undertook an assessment of the current state, focusing on business-IT dependencies, applications, infrastructure, data and IT organisation.

The team also assessed compliance with the Reserve Bank of India’s (RBI) regulations for nonbank financial institutions (NBFCs).

They helped the client with a technology transition plan across applications and infrastructure (data center and cloud). It also laid out the transition options and provided the risk analysis for business-critical applications.

They also devised a data-retention strategy for the target state of operations in the country.

PwC engaged with key stakeholders to identify the scope of work (SoW) for outsourcing the activities of relevant IT work streams and develop the request for proposal (RFP) along with associated technical evaluation criteria and scorecards.

Using the technical evaluation framework, they helped the client in finding the right IT outsourcing partner.

Results

Improved productivity and efficiency
Gap assessment of compliance related to local ombudsman regulations.

Gap assessment of compliance related to local ombudsman regulations.

Clear visibility of the company’s IT landscape including applications, infrastructure and data retention strategy in target state.

Clear visibility of the company’s IT landscape including applications, infrastructure and data retention strategy in target state.

Onboarding IT outsourcing partner for functional support during the client’s downsized state of business.

Onboarding IT outsourcing partner for functional support during the client’s downsized state of business.

IT function enabled with a definitive downsizing plan and an overview of the relevant risk and interdependencies.

IT function enabled with a definitive downsizing plan and an overview of the relevant risk and interdependencies.

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Abhijit Majumdar

Abhijit Majumdar

Partner and Digital Strategy Leader, PwC India

Sayantan Chatterjee

Sayantan Chatterjee

Executive Director, Digital Strategy Consulting, PwC India

Viral Raval

Viral Raval

Executive Director, Digital Strategy Consulting, PwC India

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