Business Continuity & IT-DR Services

Ensure continuity of critical business and IT operations by establishing a robust preparedness, response and recovery framework.

Business Continuity & Resilience - An engine for organisation sustenance and growth

The threat landscape is ever changing and so are the business priorities. With business models changing and increased transparency, organisations are feeling more pressed than ever to operate in the dynamic, regulated and customer-centric ecosystem.

There has been a drastic shift in the way organisations operate, sustain, grow, and stay competitive in the business by being agile, diversified, adaptable and responsive to the changing environment. This has made organisations relook into their priorities by setting up a robust business continuity management and resilience framework.

Some questions that may be considered:

Have you considered how an internal or external threat may lead to major disruption in your business / IT / services and product line?

Predictability and trends are no longer the only reliable methods to be prepared for uncertainty.


Have you identified which are your most business-critical operations, applications, services, and products?

These, if disrupted, may result in operational disruption, financial losses and negative brand value and reputation etc.


Have you determined the interdependencies between various processes, dependencies on third parties, technologies and how could they impact the organisation? Are you aware, prepared and have developed response and recovery strategies? Are the strategies simple, usable, and can be made operational in a minimal timeframe to ensure continuity at a time of disruption?

Today, Business continuity, Crisis management, IT-Disaster recovery and Resilience is a necessity and not an option.

Benefits of Business Continuity Management

Business continuity and resilience fuels the organisational adaptability, sustenance and growth. Below are key benefits:

  • Limits the impacts: Business Continuity Management (BCM) lowers overall financial, operational, and reputational impacts.
  • Reduces overall costs: BCM establishes a framework for operational resilience by reducing overall downtime / cost of business interruption and insurances.
  • Effective crisis response: Manages and minimises continuity-related risk exposure, provides structured and effective crisis response based on most critical priorities
  • Builds trust and credibility: Provides competitive advantage, builds trust and credibility with customers/clients and partners
  • Legal and regulatory compliance: Ensures related compliance requirements from regulators in areas like business continuity and disaster recovery, quality of services, customer grievance etc.

PwC India’s business continuity & IT-DR Services

We have a comprehensive portfolio of business continuity and related services:

  • Business continuity & IT-DR policy and procedures.
  • Business impact analysis and risk assessments.
  • Recovery plan and strategy creation and resilience improvement.
  • Crisis management programme development and exercises.
  • Third-party resilience framework and analysis.
  • Business continuity programme exercises, maintenance and training.
  • Information technology disaster recovery and business continuity programme alignment and analysis.
  • Business continuity programme technology enablement with inhouse and external leading market solutions.
  • Gap assessments (inline to leading frameworks such as ISO 22301, etc.).
  • BCM & IT-DR regulatory audits, reviews and assessments, maturity assessments and due-diligence.

Our PwC India Business Continuity & IT-DR teams have strong global exposure and credentials in this space. The teams comprise of proficient individuals certified on ISO 22301 standard - implementation and auditing requirements, CBCP, MBCP, MBCI to name a few with varied sector experience.

PwC brings depth and experience to support your Business Continuity, IT-DR & Resilience needs

Our PwC India Business Continuity & IT-DR teams have strong global exposure and credentials in this space. The teams comprise of proficient individuals certified on ISO 22301 standard - implementation and auditing requirements, CBCP, MBCP, MBCI to name a few with varied sector experience.

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Contact us

Kuntal Sur

Kuntal Sur

Partner - Risk Consulting and Leader - Financial Services & Treasury Risk Management, PwC India

Saurabh  Batra

Saurabh Batra

Partner, PwC India

Saigeeta Bhargava

Saigeeta Bhargava

Partner, Financial Services and Treasury, PwC India

Manish  Maini

Manish Maini

Partner, Financial Services and Treasury, PwC India

Aman Gupta

Aman Gupta

Partner, Financial Services and Treasury, PwC India

Dipesh  Doshi

Dipesh Doshi

Partner, Financial Services and Treasury, PwC India

Kapil Todi

Kapil Todi

Managing Director, Financial Services and Treasury, PwC India

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